PROGRAMME

Advanced Analytics User Group: The Decade of Advanced Analytics
Advanced analytics has come a long way since the year 2000. It’s now a mainstream activity, and the cost of getting it wrong has never been more obvious – look at the banking crisis… But what will happen next? The Advanced Analytics User Group will look back at what worked and didn’t in the first decade, and will try and spot the golden nuggets for 2010-2020… All this in a very interactive way, supported by leading companies' experiences and analytics experts' insights.

Where are you on your CRM Journey?
In this interactive workshop we will consider changing trends in customer management, and provide a paradigm for planning your ongoing strategy. We will start with foundational marketing strategies and offer approaches for engaging customers in more channels while maintaining cost-efficient practices. We will give customer examples, concluding with a customer presentation.

Improving Health Outcomes and Costs with Deep Analytics
Healthcare organisations globally face a continuing battle to improve the quality of care and at the same time manage rapidly escalating healthcare costs. In this session, learn how Teradata's and SAS's healthcare customers are employing advanced analytical capabilities to address both sides of the quality/cost equation. Representatives of these leading healthcare organisations will share their experiences and strategies through an interactive conversation with the audience.